Privacy policy

The Seller shall not have the right to distribute the Buyer’s personal data except as provided in this Privacy Policy and applicable law.

This Privacy Policy governs the collection, use, disclosure, transfer, and storage of customer data. Limestone Factories of Estonia OÜ (hereinafter the “Seller”) processes personal data in accordance with applicable Estonian legislation and the General Data Protection Regulation (GDPR) of the European Union.

Collection of Personal Data

Personal data may be collected through:

  • Submission of contact information (including name, postal address, telephone number, and e-mail address) via our online store;
  • Use of cookies while browsing our website;
  • Placing orders or making purchases through our online store.

Collection of Non-Personal Data

We may also collect non-personal data that cannot be directly associated with a specific individual, such as gender, age, language preference, and location. Information regarding customer activity on our website may also be collected and aggregated to improve website security and determine which products and services are of greatest interest to our customers.

Purpose of Processing Personal Data

Customer data is processed for the following purposes:

  • Fulfilment of orders, including communication regarding orders;
  • Delivery of purchased products;
  • Ensuring website security;
  • Compliance with legal obligations under applicable legislation.

Disclosure of Personal Data

Customer data may be disclosed to third parties in the following cases:

  • To logistics and transportation service providers for delivery of goods;
  • To financial institutions and payment service providers;
  • To Stripe, acting as an authorized payment processor, for payment processing purposes;
  • To debt collection agencies and bailiffs for debt recovery;
  • To governmental authorities where required by law.

Access to Personal Data

Customers may request information regarding their personal data by contacting us at info@limestone.ee or by visiting our office at Peterburi tee 34/1, 11415 Tallinn, Estonia.

Newsletter Subscription

By subscribing to our newsletter, you provide revocable consent for the use of your electronic contact details for marketing communications.

You may unsubscribe at any time using the unsubscribe link provided in each newsletter. Upon cancellation, your e-mail address will be removed from our mailing list.

Data Protection and Security

The Seller implements appropriate administrative, technical, and physical safeguards to protect personal data. Access to personal data is restricted to authorized personnel only.

All personal data received through the online store is treated as confidential. Encrypted communication channels with payment providers ensure secure transmission of payment information.

Customers have the right to request access, correction, deletion, restriction of processing, data portability, and information regarding the use of their personal data. Requests must be submitted in a form that enables identification of the requester. The Seller may respond within 30 days.

By using our website, you confirm that you have read and accepted this Privacy Policy. We reserve the right to amend this policy when necessary.

The controller of personal data is Limestone Factories of Estonia OÜ, registry code 10022037, Peterburi tee 34/1, 11415 Tallinn, Estonia.

Personal data is processed only within Estonia, the European Union, or countries recognized by the European Commission as providing an adequate level of data protection.

Liability and Force Majeure

The Seller and the Buyer shall be liable to each other for damages caused by breaches of these Terms to the extent provided by applicable law.

The Seller shall not be liable for delays or damages resulting from circumstances beyond its reasonable control (force majeure).

Miscellaneous

Any matters not specifically addressed herein shall be governed by the laws of the Republic of Estonia.

Disputes arising from purchases made through the online store shall first be resolved through negotiations. If no agreement can be reached, the Buyer may submit a complaint to the Estonian Consumer Disputes Committee or the Harju County Court.

Exclusions

  • Product images are illustrative and may differ from actual products.
  • Copying or redistributing website content, including videos and images, without written consent of the Seller is prohibited.
  • Product prices and availability may change without prior notice.
  • Product information is reviewed regularly and may have changed since your last visit.
  • Any unauthorized testing, monitoring, interference, or disruption of website operations is prohibited.

Security of Your Personal Data

While we strive to use commercially acceptable means to protect your personal data, no method of transmission over the Internet or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.

To request deletion of your personal data, please contact: info@limestone.ee